The AI phone system that does the work.

Tonet is an AI phone system for small businesses. It runs in the cloud, gives you local or toll-free numbers, writes down what matters while you talk, puts your own answers on screen, and tells you who to call back.

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From $12 a person a month with your own number · no contract
0things Tonet did on this call, by itself

✦ 0 things Tonet did on this call, by itself

Everything in the window works: click any field to change it, or ask Tonet in the box at the bottom.

✦ The AI

The CRM is dead. The phone system is the CRM now.

The call is the record.

The transcript is the notes.

The summary is the pipeline update.

Nobody types into fields. Nobody opens a form. Every call is logged before you hang up.

That’s a real form. Go on, fill it in. We’ll wait.

× × 2 minutes of notes = 110 hours a month of typing. With Tonet, the write-up lands about 14 seconds after they hang up, and nobody types it.

✦ What it does

Other phone systems ring. Tonet thinks.

The CRM you never had to fill in.

Their local time, your last talk, what you promised. Someone new calls or texts and they’re added for you, every detail with the words it came from.

It tells you who to call back.

After every call it listens and marks it: a person, an answering machine, a call back you promised, or “stop calling me.” The Dialing page says who to try again, and when people pick up.

Call from the number they’ll pick up.

Their area code, a campaign line or toll-free, with a daily spam check on every number.

When they call you, it knows why.

The card says what they’re probably calling about: the promise you still owe, the open task, the last call. A number you don’t know? One click looks it up, with the page each detail came from. 5¢.

It logs the call while you’re still on it.

Names, numbers, what you promised, and when. It hears it, lights up the words and writes them where they go. Nobody opens a form.

The answer’s on your screen before they finish asking.

From your calls, your site and your PDFs, with where it came from. Read it out, or text it to them in one click.

Tell it what to do while you talk.

Ask it anything. Jot a note. Or type “text them our address.” It writes the text and sends it, with five seconds to undo.

The hand-off writes itself.

Pick a teammate. It writes who it is, what they need and what you promised, before you press a thing. Nobody asks the caller to start over.

It hides card numbers by itself.

Someone reads out a card on a call. The transcript shows the last four digits. Socials and PINs get hidden too, on screen and in every copy or download.

Every call written up. Then checked.

Other phone systems tell you a call happened. About 14 seconds after you hang up, Tonet writes an AI summary of the call. Then it checks the recording and fixes what it got wrong, with a reason and an Undo.

Find any call by a word someone said.

Every recorded call is transcribed. Type what the caller said last month, and you get the call and the line they said it in, playing from there.

Read any call in your language.

A rep who reads Tagalog, a manager who reads Spanish. Flip the whole transcript, line by line, and play from any line.

Teach it once. Every rep can answer.

It learns what your team says from your calls, texts, site and PDFs, with nothing to set up. When nobody could answer a caller, it asks your manager once, and every rep has it on the next call.

It tells you what you missed.

Leads going cold. What callers keep asking this week. Who isn’t proposing a next step. Plain counts, no scores, and nothing to go dig for.

It sits in your meetings and keeps them honest.

Someone guesses a number, it posts the real one in the chat. Ask “Tonet, when did Tom last call?” and it checks. After: what was decided, what’s open, who does what.

Ask it to run your phone system.

“What needs my attention today?” “Buy a number starting with 702.” “Add a new user.” It reads your calls and contacts, fills in the screens, and you press the button.

Read along on any call, live.

See who’s on what and read the words as they’re said. Listen in, whisper to your rep while the caller hears nothing, or drop them a note.

Live help runs on calls in the browser and the desktop app, in English. Any recorded line, desk phones too, gets the write-up after the call. How Tonet’s AI works

The business phone system

Underneath, it’s a whole cloud phone system.

Get a local business phone number. Or bring yours.

US local and toll-free, and Canadian local, picked by area code. Every number gets a daily spam check. Moving from somewhere else? Port your numbers in, and our team handles the move with your old provider.

$2.50a month for each number past your ownNo downtimeyour number keeps working while it moves How porting works

Texts and team chat, one screen.

Follow up by text from your business number, and hand a call to a teammate in one line. It’s all in Messages. US carriers make businesses register to text, and we walk you through it.

3¢a text on Flex, in or out How registration works

Your night shift, their morning.

Every contact shows their local time. Your team’s on one screen, on any shift: chat, voice meetings with screen share, and guests who join by browser or phone.

Who rings, and when.

Teams ring together or in a queue. Schedules send calls to different places by day and time, and whatever’s left goes where you say.

Press 1 for sales.

Record or upload a greeting, then send each key to a person, a team, voicemail or another menu.

Voicemail in your inbox. Every call on record.

Every voicemail lands in your email with the recording, and the words when someone speaks. Calls are recorded too, and you choose how long they stay, up to forever.

Pick up on anything.

Your browser, the iPhone or Android app, or a desk phone you already own. Nothing to install to start.

0.014%median sound lost on browser calls over a minute long, across 1,300 of them Your desk phones are fineSet one up
Pricing

Start free. Pay for each person.

Give each person the plan they need. Their plan credits cover AI and tools, and your company balance covers calls and texts.

How you pay

Your card number stays with our payment processor. We only ever show the last four.

See every price →
Go deeper

Read the docs. Learn from the blog.

Start

Pick up the phone. Everything else happens on its own.

Your first call is minutes away.

Pick a number and start on Flex for $12 a month, or start free and add one later. Answer in the browser, the iPhone or Android app, or a desk phone you already own. Bring your old numbers with you.

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Questions

Questions people ask about Tonet.

How do I get a local number, or bring the one I have?

Pick a US local, toll-free or Canadian local number by area code, and every number gets a daily check of how carriers label it. To bring yours, fill in Phones › Port a Number with your old provider’s details, and our team handles the move with them. Pick your number to start.

Do I still need a CRM if I use Tonet?

For a lot of teams, no. Your contacts page shows their local time, your last talk and what’s next, and after each call it adds what they said and what you promised, one click from a task. Someone new calls or texts and they’re added for you, marked as added by Tonet until you keep it. Managers can import the list you already have. Pick a number and see it fill in.

How does Tonet write up a call and check it?

Most call lists stop at time, number and length. Tonet writes up every recorded call and tags it on the calls page you already use, typically about 14 seconds after you hang up. About 40 seconds later it checks that against the recording and fixes what it got wrong, each change with a reason and an Undo, and it keeps whatever you typed. Pick a number and your first call gets written up.

Can I search my calls by what someone said?

Yes. Type a word someone said and you get the calls and the exact line, and it plays from there. It works on every recorded call with a transcript. Pick a number and every call you make becomes searchable.

How does Tonet tell me who to call back?

After each call it listens to the recording and marks it: a person or an answering machine, a call back you promised, or someone who asked not to be called. Owners, managers and admins see it on the Dialing page: who to try again, each caller’s dials and talk time, and when your calls get answered by the hour. Pick a number and start dialing.

How does business texting work on Tonet?

You text customers from your business number in Messages, next to your team chat, so a follow-up or a hand-off is one line. US carriers make businesses register to text, and Tonet walks you through it. On Flex, texts are 3¢ each, in or out, and Unlimited includes them in the US and Canada. Pick your number to start.

What devices can I use with Tonet?

Answer and call from your browser, the iPhone or Android app, or a desk phone you already own, like Yealink or Grandstream. Nothing to install to start. Pick your number to start.

How do voicemail and call recording work on Tonet?

Each voicemail is emailed to you with the recording attached, and with the words when someone speaks. Calls are recorded too, and your account decides how long recordings are kept, up to forever. Pick your number to start.