(351) Area Code Business Phone Numbers
The 351 area code covers Lowell and the Merrimack Valley region of Massachusetts. It was established in 2001 as an overlay for 978, so grabbing one today puts you in the same call footprint as the historic mill city.
Get a 351 NumberAbout the 351 Area Code
The 351 area code arrived in 2001 as an overlay on top of the older 978 code, meaning ten-digit dialing became standard across northern and central Massachusetts. For a business, the practical takeaway is simple. A 351 number sits in the same local calling area as any 978 number, so customers in Lowell, Lawrence, or Gloucester see it as their own.
Lowell itself is home to more than 115,000 residents and a downtown that mixes old textile mills with a growing arts and restaurant scene[1]. The city also runs a small business loan program through federal Community Development Block Grants, offering zero-interest, forgivable loans to companies that stay in town and create jobs[1]. Add in the UMass Lowell Innovation Hub at 110 Canal Street, which gives early-stage founders access to co-working space and a prototyping lab, and you have a real ecosystem for launching something[2].
A local number still matters here. Merrimack Valley customers screen unknown calls hard, and a 351 or 978 prefix on caller ID is often the difference between getting picked up and getting sent to voicemail. Tonet lets you pick a 351 number in a few minutes without a contract, so you can test the local footprint without committing to a year of service.
Cities Served by the 351 Area Code
The 351 code stretches across the Merrimack Valley, the North Shore, and parts of north central Massachusetts. Fourteen cities fall inside the coverage area, including these:
Features Built for Merrimack Valley Businesses
Whether you run a contracting outfit in Chelmsford or a restaurant on Merrimack Street, the tools below cover the day-to-day of running phones for a small team.
Auto Attendant
Route callers to the right person without a receptionist. Set separate menus for sales, service, and after-hours in a few clicks.
Call Recording
Keep recordings of client conversations for training, disputes, or quality checks. Search and play back anything from the dashboard.
AI Transcription
Every voicemail and recorded call gets a searchable text version, so you can skim what a customer said instead of replaying the whole message.
Business SMS
Text customers from your 351 number for appointment reminders, quotes, or quick confirmations. Replies land in the same inbox as your voicemails.
Mobile App
Take calls on your cell while showing the business number on caller ID. Handy for anyone bouncing between job sites in the valley.
Daily Billing
Plans start at $10 per user per month, billed daily. Add a line the day you hire, remove it the day someone leaves, and only pay for what you used.
Frequently Asked Questions
Can I get a 351 number if my business is not physically in Lowell?
Yes. Tonet does not require a local address to assign a 351 number. Plenty of businesses use one to establish a presence in the Merrimack Valley before opening an office.
What is the difference between 351 and 978?
They cover the same geographic area. 351 was added in 2001 as an overlay when 978 started running out of new numbers, so both codes ring the same set of towns.
How much does a 351 business line cost?
Plans start at $10 per user per month, billed daily with no contract. Extra phone numbers are $2.50 per month each if you need separate lines for different departments.
Can I port my existing 351 number to Tonet?
Yes. If you already have a 351 number with another carrier, you can transfer it over. Porting usually takes a few business days and your service keeps running during the switch.
Does a 351 number work outside Massachusetts?
It works anywhere with internet. The area code just controls what caller ID displays. You can answer a 351 call from a hotel in Florida and the caller has no idea.
Ready to Sound Local in the Merrimack Valley?
Pick a 351 number, set up your auto attendant, and start taking calls today for $10 per user.
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