(704) Area Code Business Phone Numbers
The 704 area code has covered Charlotte and the surrounding Piedmont since 1947, back when it was the only area code for the entire state. Today it's the number locals recognize, and the one they trust when their phone rings.
Get a 704 NumberAbout the 704 Area Code
The 704 was one of North Carolina's original area codes, assigned when AT&T rolled out its first nationwide numbering plan. It stretched across most of the state until growth in the Charlotte region forced an overlay with 980 in 2001. If your number starts with 704, people around here assume you've been part of the community for a while.
Charlotte added more residents than any other city in the country between mid-2024 and mid-2025, roughly 20,731 new neighbors in twelve months [1]. That growth shows up in the job market too, with the metro adding nearly 40,000 net new jobs and outpacing peers like Raleigh, Nashville, and Austin [2]. Small businesses here are competing for attention in one of the busiest markets in the Southeast.
When a Charlotte homeowner is picking a contractor or a Concord shop owner is calling back a supplier, a 704 number reads as "this is someone I can drive to." An 800 number or an out-of-state prefix does the opposite. A local presence still matters, especially when the region pulled in $751 million in announced capital investment in a single quarter of 2026 [3] and everyone's fighting for the same customer's attention.
Cities Served by the 704 Area Code
The 704 covers Charlotte and the ring of towns around it, from Lake Norman down through Union County. Here are the main communities where a 704 number feels like home.
Features Built for Charlotte Businesses
A 704 number is the front door. What you do with the call once it rings is what actually keeps customers around.
Auto Attendant
Greet callers with a menu that routes them to the right person, whether they need sales at your Uptown office or service in Matthews.
Call Recording
Keep a record of quotes, service calls, and client agreements. Useful for training new hires and settling the occasional dispute.
AI Transcription
Voicemails and calls get written out automatically, so you can skim them between meetings instead of holding the phone to your ear.
Business SMS
Text customers from the same 704 number they call. Great for appointment reminders and quick confirmations when nobody wants to pick up the phone.
Mobile App
Take your business line with you to a job site in Kannapolis or a lunch meeting in South End. Your personal number stays private.
Daily Billing
Plans start at $10 per user per month, billed daily. Add a seat when you hire, remove one when you don't need it, no contracts to unwind.
Frequently Asked Questions
Can I get a 704 number if my business is outside Charlotte?
Yes. Tonet assigns numbers based on the area code you pick, not your physical address. If you serve the Charlotte region but work from Raleigh or out of state, a 704 number still works.
What's the difference between 704 and 980?
They cover the same geographic area. 980 was added in 2001 as an overlay because 704 was running out of numbers. Both are considered "local" in Charlotte, but 704 carries the original history.
How much does a 704 number cost?
Plans start at $10 per user per month billed daily, and additional phone numbers are $2.50 per month each. No annual contract required.
Can I port my existing 704 number to Tonet?
Yes. If you already have a 704 number with another carrier, you can bring it over. Porting typically takes 7 to 10 business days and doesn't interrupt your service during the switch.
Will a 704 number work on my cell phone?
Yes. The Tonet mobile app lets you make and receive calls from your 704 business number on the same phone you already carry, keeping your personal number separate.
Sound like you're from Charlotte, because you are.
Pick a 704 number, set up your greeting, and start taking calls today.
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