Phone System for Car Dealerships
A missed call is a missed sale. And every sale matters when margins are thin.
Get StartedPhone Problems Car Dealerships Deal With Every Day
Leads lost in the phone tree
A buyer calling about a specific car doesn't want to navigate a complex phone menu. They want to talk to someone now.
Sales vs service vs parts
Three departments, different needs. Service customers calling sales (and vice versa) wastes everyone's time.
High turnover, constant setup
Sales staff turns over frequently. Adding and removing users shouldn't require an IT department.
BDC coordination
Internet leads and phone leads need to flow to the right people without falling through the cracks.
How Tonet Solves This for Car Dealerships
Auto Attendant
"Press 1 for sales, 2 for service, 3 for parts." Simple routing that gets customers to the right department instantly.
Call Groups
Ring all sales floor phones at once. First rep available takes the lead. No calls sitting in voicemail.
Call Analytics
Track call volume by department, time of day, and day of week. Staff accordingly.
Call Recording
Record sales calls for training new reps and ensuring compliance with advertising claims.
Easy User Management
Add and remove salespeople in minutes. No contracts, daily billing means you only pay for active reps.
Multiple Numbers
Separate tracking numbers for each advertising channel. Know which ads actually drive phone calls.
Phone Calls Are the Lifeblood of Every Car Deal
Somebody sees your listing online, has a question about financing or a trade-in, and picks up the phone before they ever walk onto the lot. If that call rings through to voicemail or gets stuck on hold, they're not waiting around. They're calling the dealership down the road. Dealerships miss roughly 35% of incoming calls on average, and nearly a third of callers hang up because they're stuck on hold for over three minutes [1].
Service calls are just as costly to lose. The phone is still how 64% of customers book a service appointment, not an app or a web form [1]. And when someone gets dumped into voicemail instead of a real person, about 70% of them will call a competitor within half an hour [1]. That's a sale or a service ticket gone before your team even knows the call happened.
This is exactly the kind of leak Tonet is built to plug. Calls can ring simultaneously to sales and service extensions or a manager's cell, so nobody sits on hold waiting for "the next available representative." Missed calls get logged with caller ID and a callback reminder instead of disappearing into an unchecked voicemail box, so your front desk can follow up before that customer ever thinks about your competitor.
- Unlimited calling
- Call recording
- Auto attendant
- Mobile app
- AI transcription
- $2.50/mo per number
Questions from Car Dealerships
How long does setup take?
About 5 minutes. Pick your numbers, invite your team, and start taking calls. You can port existing numbers too, which takes 1-2 weeks but your current service stays active during the transfer.
Do I need special equipment?
No. Tonet works on your existing phones, computers, and mobile devices. If you want desk phones, any standard SIP phone works (Yealink, Polycom, Grandstream). We can help you pick the right hardware.
What does "daily billing" mean?
You only pay for the days a user is active. If you add someone mid-month, you pay for those days only. If someone leaves, stop paying immediately. No prorating, no refund requests, no wasted money.
Can I keep my existing phone numbers?
Yes. We port your numbers from your current provider at no cost. The process takes 1-2 weeks, and your phones keep working during the transfer. Zero downtime.
Is there a contract or cancellation fee?
No contracts, no cancellation fees, no commitment. Use it for a day or a decade. Cancel anytime from your dashboard.
Your car dealerships deserve a phone system that works as hard as you do.
Set up in 5 minutes. No contracts. Cancel anytime.
Get Started