Phone System for Property Managers
Tenants call about leaky faucets at 10 PM. Prospective renters call during the showing.
Get StartedPhone Problems Property Management Deal With Every Day
24/7 maintenance calls
A burst pipe at midnight needs immediate routing to the on-call maintenance person, not a voicemail nobody checks until morning.
Tenant vs prospect routing
Current tenants calling about maintenance and prospective renters calling about vacancies have very different needs.
Multiple properties, one office
Managing phones for 5, 10, or 50 properties from one office means calls from different communities need clear routing.
Documentation for disputes
"I called about that three weeks ago" is hard to dispute without call records.
How Tonet Solves This for Property Management
Auto Attendant
"Press 1 for maintenance, 2 for leasing, 3 for rent payments." Tenants and prospects reach the right person.
Schedules
Business hours route to the office. After hours route maintenance calls to on-call staff, leasing to voicemail.
Call Recording
Document maintenance requests, lease discussions, and complaint calls. Protect yourself in disputes.
Multiple Numbers
Separate numbers for each property or community. Track which properties generate the most calls.
Call Groups
Ring the maintenance team simultaneously for urgent requests. First available tech responds.
Voicemail Transcription
Read maintenance requests as text. Create work orders without replaying voicemails.
Phone System for Property Management
Managing rental properties means juggling maintenance calls, prospective tenant inquiries, and existing renters all at once, often while you're out showing units or handling a repair. There are over 340,000 property management businesses in the US today [1], and most of them are small teams trying to do the same thing you are: answer the phone fast enough to keep tenants happy and units filled.
The tricky part is that speed really does decide who wins the lease. A 30 minute delay in responding to a rental inquiry can drop renter engagement from 40% down to just 10%, and property managers miss roughly half of all incoming tenant calls on average [2]. Add in the fact that a big share of calls come in outside normal business hours, evenings, weekends, exactly when a pipe bursts or a prospect is comparing three listings back to back, and it's easy to see why so many calls slip through the cracks.
Tonet helps property managers close that gap with call routing, auto attendants, and shared numbers so maintenance requests and leasing calls reach the right person no matter where your team is standing. Instead of a missed call turning into a lost tenant or an angry renter, calls get answered, texted back, or routed to voicemail with a real notification, so nothing sits untouched overnight.
- Unlimited calling
- Call recording
- Auto attendant
- Mobile app
- AI transcription
- $2.50/mo per number
Questions from Property Management
How long does setup take?
About 5 minutes. Pick your numbers, invite your team, and start taking calls. You can port existing numbers too, which takes 1-2 weeks but your current service stays active during the transfer.
Do I need special equipment?
No. Tonet works on your existing phones, computers, and mobile devices. If you want desk phones, any standard SIP phone works (Yealink, Polycom, Grandstream). We can help you pick the right hardware.
What does "daily billing" mean?
You only pay for the days a user is active. If you add someone mid-month, you pay for those days only. If someone leaves, stop paying immediately. No prorating, no refund requests, no wasted money.
Can I keep my existing phone numbers?
Yes. We port your numbers from your current provider at no cost. The process takes 1-2 weeks, and your phones keep working during the transfer. Zero downtime.
Is there a contract or cancellation fee?
No contracts, no cancellation fees, no commitment. Use it for a day or a decade. Cancel anytime from your dashboard.
Your property management deserve a phone system that works as hard as you do.
Set up in 5 minutes. No contracts. Cancel anytime.
Get Started