Phone System for Virtual Assistant Agencies
Give every VA a real US number that rings in their browser, wherever they work from. Add a seat when a client signs, drop it when a contract ends. Start with $15.
Get StartedPhone Problems Virtual Assistant Agencies Deal With Every Day
Clients expect a US presence
A US client wants their VA answering from a US number in their own area code, not a +63 caller ID their customers won't pick up.
Seats change with every contract
You staff up when a client signs and down when one leaves. Monthly per-seat contracts bill you for VAs who rolled off weeks ago.
No proof of work
Clients ask what was said on their calls. Without recordings and transcripts you are forwarding screenshots and taking it on faith.
Every provider assumes an office
Your team is distributed across Manila, Cebu and Davao. Systems built around desk phones and one office address do not fit how agencies actually run.
How Tonet Solves This for Virtual Assistant Agencies
A US Number Per VA or Per Client
Assign numbers by VA or by client account, in the client's area code, live in minutes.
Daily Billing
Pay per user per day. Scale from 5 VAs to 25 and back without contracts or wasted seats.
Call Recording + AI Transcripts
Every call recorded and transcribed. Send clients proof of work automatically.
Works in the Browser
VAs take calls in Chrome with a headset. No hardware to ship across the Philippines.
Live Monitoring
Listen in and whisper-coach a new VA on real client calls.
Business Texting
VAs text US customers from the same number they call from, after a one-time US carrier registration (A2P 10DLC) filed from the dashboard.
Phone Systems Built for Virtual Assistant Agencies
Running a VA agency means juggling calls for a dozen different clients, sometimes all in the same afternoon, and every one of those clients expects their business to sound like it has its own dedicated receptionist. Most legacy phone tools weren't built for that kind of multitasking, so agencies end up buying extra lines, sharing logins, or routing calls through personal cell phones just to keep up.
The pressure to answer fast isn't going away either. About 60% of U.S. callers expect to reach a live person within six minutes or they start to disengage [1], which is a tough bar to clear when your team is covering multiple client lines at once. The human VA services market itself is now valued in the $5.6 to $6.5 billion range as of 2026 [2], so agencies aren't just competing on price anymore, they're competing on how professional and responsive they sound on the phone.
Tonet gives each client their own dedicated number and call routing rules, so your assistants can answer as "Smith & Co" on one call and "Riverside Dental" on the next without missing a beat. Call recordings, transcripts, and shared team inboxes mean any assistant can pick up a client relationship mid-conversation, and you're not stuck paying for a phone line per client either.
- Unlimited calling
- Call recording
- Auto attendant
- Mobile app
- AI transcription
- $2.50/mo per number
Questions from Virtual Assistant Agencies
How long does setup take?
About 5 minutes. Pick your numbers, invite your team, and start taking calls. You can port existing numbers too, which takes 1-2 weeks but your current service stays active during the transfer.
Do I need special equipment?
No. Tonet works on your existing phones, computers, and mobile devices. If you want desk phones, any standard SIP phone works (Yealink, Polycom, Grandstream). We can help you pick the right hardware.
What does "daily billing" mean?
You only pay for the days a user is active. If you add someone mid-month, you pay for those days only. If someone leaves, stop paying immediately. No prorating, no refund requests, no wasted money.
Can I keep my existing phone numbers?
Yes. We port your numbers from your current provider at no cost. The process takes 1-2 weeks, and your phones keep working during the transfer. Zero downtime.
Is there a contract or cancellation fee?
No contracts, no cancellation fees, no commitment. Use it for a day or a decade. Cancel anytime from your dashboard.
Your virtual assistant agencies deserve a phone system that works as hard as you do.
Set up in 5 minutes. No contracts. Cancel anytime.
Get Started