telecommunication

Salesforce Is Finally Dead

Salesforce Is Finally Dead

When your phone system records, transcribes, summarizes, and tags every call automatically, you don't need a CRM to tell you what happened. You have the conversation itself searchable, structured, and attached to the contact before anyone lifts a finger. This is what we're building at Tonet.

How Small Businesses Are Scaling Customer Service Globally While Maintaining a Local Presence

In today's competitive business landscape, small businesses and entrepreneurs are discovering innovative ways to provide top-tier customer service while managing costs effectively. One trend that's gaining significant traction is the integration of international virtual assistants and receptionists into US-based operations through modern VoIP business phone systems.

The Small Business Guide to UCaaS: Competing with Las Vegas's Big Players

The Small Business Guide to UCaaS: Competing with Las Vegas's Big Players

In a city dominated by mega-resorts and entertainment giants, Las Vegas small businesses face unique challenges in delivering world-class customer experiences. Thanks to Unified Communications as a Services (UCaaS) such as Tonet, local businesses can now access the same powerful communication tools used by the Strip's biggest players

Telecom Industry Trends to Watch in 2025: Beyond the Hype

Now that we're a month into 2025, it's clear that this year will be transformative for the telecommunications industry. While some predicted trends are already materializing, others are taking unexpected turns. Here are the key developments that business leaders should watch closely: 1. AI Integration: It&

unified-communications-voip

Unified Communications VoIP Service: Introducing Tonet

Tonet is Unified Communications as a Service (UCaaS) or Business Communication and analytics software.

Say Goodbye Cell Phone Hello VoIP!

Say Goodbye Cell Phone Hello VoIP!

Voice over Internet Protocol (VoIP) is a technology that allows you to make telephone calls using the Internet rather than a traditional phone line. This means that instead of your voice being transmitted over a physical telephone network, it is transmitted over the Internet.